Privacy Policy

At Target Reach Solutions, LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with us through our website, direct mail campaigns, printing services, or digital platform services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, mailing address, business name, or other identifiers you provide through forms, direct mail sign-ups, chatbot interactions, website interactions, or during service engagement.

Usage Data

Information about your interaction with our website or digital platform, including IP address, browser type, pages visited, time spent, and interaction with our digital tools.

Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to enhance your experience, understand user behavior, and gather analytics about site traffic or platform usage.

Platform-Specific Data

CRM data, appointment scheduling information, SMS communications, chatbot interactions, social media engagement, and AI-generated content or responses may be collected when you use our digital platform services.

2. How We Use Your Information

We use your information to:

- Provide, manage, and improve our services, including direct mail campaigns (co-op and custom), printing services, websites, AI tools, CRM, chatbots, social media, reputation management, and automation services.

- Respond to inquiries and provide customer support.

- Send updates, promotional communications, or marketing materials (you may opt out at any time).

- Analyze and improve website functionality, platform features, and user experience.

- Comply with legal obligations or protect our legal rights.

3. Sharing Your Information

We will never sell your personal information. We may share information with:

- Service providers that assist us in delivering our services, including printing vendors, USPS, and digital tool providers.

- Legal authorities if required by law or regulation.

- Third parties in connection with business transactions, such as a merger, acquisition, or sale of assets.

- We may also share aggregate, non-identifiable information for analytics or marketing purposes.

4. Your Choices and Rights

Depending on your location, you may have the right to:

- Access, correct, or delete your personal data.

- Withdraw consent or object to certain uses of your data.

- Opt out of marketing communications at any time.

To exercise these rights, contact us at [email protected]

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure. You acknowledge and accept this risk when using our services.

6. Third-Party Links

Our website or digital platform may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.

7. Children's Privacy

Our services, including direct mail and digital platform services, are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

8. Direct Mail & Printing-Specific Privacy

Mailing addresses and contact information collected for co-op or custom direct mail campaigns will be used solely for printing, mailing, and campaign management purposes.

Printed materials and mailings will not be shared with third parties beyond service providers necessary for campaign fulfillment.

You may opt out of receiving direct mail or printed materials by contacting us directly.

9. Digital Platform Services Privacy

Data collected via CRM, chatbots, AI agents, appointment scheduling, SMS, social media management, and reputation tools will only be used to deliver the requested services.

Automated messages, AI-generated content, and notifications will include options to opt out where applicable.

You are responsible for ensuring consent from your clients or leads when their information is managed through our platform services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Effective Date." We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Target Reach Solutions, LLC, 84 West Broadway, Ste. 200, Derry, NH 03038